Travel Notices

Posts Tagged ‘Travel advice’

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Traveler tips for a trip to Tokyo

Our staff at Friendly Planet is made up of many travel enthusiasts.  Most of us travel every chance we get, for both business and pleasure. When we return to the office, we often find ourselves having in-depth conversations with one another to share and compare our travel stories and experiences.

I’ve invited some of our staff members to share their travel experiences on the blog to give you a snapshot of some of the most fascinating places around the world, as well as their personal accounts from their trips. First up is Terence Foley, who works in product development here at Friendly Planet. Here’s his description of his most recent trip to Tokyo, in his own words:

“In September, I took a trip to Tokyo, Japan. This remarkable city is comprised of 27 special wards, each with their own distinct feel and attraction. From high-rise business centers and entertainment districts, to beautifully manicured parks and gardens, Tokyo has it all.

I visited most of Tokyo’s major attractions: Tsukiji fish marketMeiji ShrineGinza shopping districtTokyo-Edo Museum, and Asakusa Temple, just to name a few. I even went to Tokyo’s Sushi Academy and learned how to prepare fresh sushi. And, to top it all off, I also made a visit to the Tokyo Skytree’s observatory, 1,150 feet up, for a panoramic sunset view of the sprawling metropolis.

To be honest, I was a bit wary of using Tokyo’s metro system, especially after looking at the map, which looked like a plate of rainbow spaghetti. But to my surprise, it was actually quite simple. In fact, if you find yourself looking at a map for more than a few moments, a friendly Tokyoite is likely to approach you to offer help.

I’ve heard people planning trips to Japan say they were not interested in Tokyo because it’s just another big city. Well, Tokyo is big, but it is unlike any other major city I’ve ever visited. At times, I felt like I had traveled into the future, and other times back to the Edo period. The food was delicious, the people were friendly, and the culture was vibrant. I fell in love with Tokyo and I cannot wait to return!”

I share Terence’s enthusiasm for Tokyo, and can’t wait to return myself. Thanks for sharing about your trip Terence!

Recapping Friendly Planet Travel’s first live Facebook travel chat

CHAT AWAY: I was happy to answer your travel questions
during our first live Facebook chat!

Having traveled both professionally and personally for over 30 years, I am often used as a resource for a wealth of travel questions. So you might have seen that we held our first-ever live chat on Friendly Planet Travel’s Facebook page. I answered many of our fans’ travel questions in real-time, and had a great time doing so. I wanted to share some of the biggest takeaways with those who missed it.

Q: What are the benefits of booking with a travel agency versus booking on my own?

A: The benefits are various, but mainly, you’ll save money. We spend a lot of time getting great deals for our passengers and we pass those on to you. Also, you’re getting plenty of expertise. All that research you’ll need to do, we’ve already done it.

Q: Out of all the cruises you’ve taken, which is your favorite and why? 

A: Honestly, the very best cruise I have ever taken was on a small ship, part of the Cruceros Australis fleet, in Patagonia. I loved this cruise because it was an amazing adventure, not just fancy food each day — we visited some of the most pristine places in our hemisphere. Also, the size of the cruise was very conducive to making new friends.

Q: Do you save any money planning a trip far in advance? 

A: It doesn’t always work out that way. Sometimes, especially with airlines and cruises, the best rates are not always available far in advance. However, with tour companies like ours, if we see opportunities to reduce cost, we always pass along the benefits, even at the last minute. The main reason to book early is to be sure you get the trip you want. If you wait, you might not get the space at all.

Q: Do you have any recommendations for traveling abroad, specifically to Ireland? 

A: If you are traveling on your own, perhaps with a rental car and some basic hotel arrangements, you’ll want to check in with the Irish Tourist Board. It has a tremendous amount of information, plus plenty of recommendations for restaurants, pubs, and fun events, many of which are completely for free. Since there isn’t a language problem, you’ll meet plenty of warm and friendly people among the Irish who will share their personal favorites regardless of where you travel. Ireland is one the most accessible destinations for Americans.

Q: What would you recommend for a good girls’ getaway trip, one with lots of sightseeing but also some relaxation? 

A: Go to Tuscany. It’s amazingly rich in touring opportunities; it’s gorgeous, friendly, with great food and plenty of opportunities to relax.

Q: Is it safe to travel to Greece right now? 

A: You bet it’s safe. There is no problem with safety in Greece today. Not a bit. The Greeks have their issues with their economy. Tourist are not only safe, they are major personas MUY GRATAS. The Greeks will treat guests like royalty, and there is no reason at all not to consider visiting Greece this summer.

Q: When is it best to exchange dollar for Euros? 

A: Never exchange money in the U.S. before taking a trip abroad. Your best exchange rate will be in the country you’re visiting. You can exchange some money when you arrive, usually right in the airport. That will get you started with local currency for tips or small purchases. Then you can check the local exchange places you’ll find everywhere or at the banks. You should check Travel.State.gov for information regarding specifics of customs, health requirements, alerts, and lots of other information. The site is for U.S. travelers, and it is very helpful.

I want to thank everyone who participated in our first of many live travel chats. If you missed it, we are holding our next chat on Sept. 7 at 1 p.m. EST. Join in and ask me your biggest travel questions. Just remember, it’s better to know before you go!

Flying to the 2012 London Olympic Games? Tips for maneuvering airline mayhem

The opening ceremony of the 2012 London Olympic Games kicks off in a few hours and that means London is bracing itself with an influx of millions of spectators. If you’re one of the lucky tourists flying in for the games, be aware that you’re not the only one. London airports are shuttling in loads of tourists and the crowds are sure to cause some airline mishaps.

That is why I wanted to lend some tips to all of the Americans traveling to London about how to manage the inevitable airline mayhem.

How to speed through security

U.S. airport security is sure to be backed up due to the increased number of people flying abroad. If you want to help keep the security line moving, here are my suggestions.

  • Have your passport and boarding pass out and ready to give to security officers.
  • Pre-pack your liquids in a quart sized bag and have them ready for inspection.
  • Don’t wear metal to reduce your chances of being patted down.
  • Wear easy-off and easy-on shoes.
  • Place your electronic devices in the bins for easy scanning.
  • Take your items away from the security line before putting them back on, in order to keep the line moving.

For more information on maneuvering airport security, flip to my blog post on how to navigate TSA security.

What to do if your flight is canceled

Cancellations are common, especially when there is a high volume of traffic going to one location. Know that this is a possibility, and be prepared to act if necessary. Here’s my advice for what to do if your flight is canceled.

  • Immediately attempt to book a seat on another airline, either online or through the airline’s toll free numbers.
  • Check in at the new airline’s counter with your new reservation number to ensure you’ll make it on the flight.
  • If the new airline attempts to charge you extreme fees, try to negotiate with them and know that the associates behind the counter have more wiggle-room than they let on.
  • If you can’t book a flight for that day, immediately book a hotel room and then start looking for flights leaving the next day.
  • Remember to stay calm and be pleasant towards the airline employees who are trying to help you. They’re far more likely to help if you’re easy to work with.

For more information on how to handle a canceled flight, hop over to my blog post on what to do if you’re stranded in the airport.

How to fly through customs

With the influx of people in the country, assume passing through customs will not be easy. Here are my tips for maneuvering a customs traffic jam.

  • Make sure to follow the green exit channel designated for non-E.U. citizens. The blue channel, although typically shorter, is designated for E.U. citizens only.
  • Bring a good book or some other form of entertainment to keep you occupied while waiting in the customs line.
  • Fill out your customs card before meeting with border control.
  • Have your passport out and ready for inspection. Also, make sure to take off sunglasses or hats, so that border control can easily verify your passport picture.
  • Know the name and address of the place you’re staying, how long you will be in London, and what you plan on doing while you’re there. Most of the time, the border staff will ask you these questions before letting you into the country.

By following these easy tips, you’ll be sure to make it through Olympic air traffic as quickly as possible. Although the mayhem might be frustrating, just remember to keep calm and carry on — you’ll be sure to have a fantastic Olympic experience.

If I could give one piece of advice to a first-time international traveler, it would be …

I’m often asked what advice I have for travelers who are leaving the country for the first time. While I have lots of advice of my own, like purchasing travel insurance, we also have a network of travelers who have some great knowledge to share.

What better way to tap into our travelers’ expertise than on our Facebook page? So, in an installment of our Mad-Lib Monday series I posed the question: “If I could give one piece of advice to a first-time international traveler, I would tell them _____.”

We got over 40 responses, and I thought there was great practical and thoughtful advice! Here are some of my favorites:

  • “Be friendly to the locals and be respectful … you are a guest after all!”
  • “Pack light!”
  • “Be flexible and don’t sweat the small stuff.”
  • “Keep your passport with you.”
  • “Eat local and try everything.”
  • “Bring an extra charged battery for your camera so that u can take pictures of all the memorable places and things u see along the way :)”
  • “Keep an open mind.”
  • “Take public transportation and find your way off the beaten path.”
  • “Be patient. Pack only what you can carry. Learn ‘thank you’ in every language!”
I can’t resist mentioning a few thoughts of my own for a first-time international traveler: smile, smile, smile. There was absolutely no one, in any culture I’ve ever encountered, that didn’t respond positively to a sincere, friendly smile. And by the way, that smile will keep you in the right frame of mind to relax, ignore small inconveniences, and simply enjoy the adventure of being in a brand new place!

What would you add? Start the conversation here in a comment below, or join the conversation on our Facebook page to add your tips for first-time international travelers.

Travel consumer advocate Chris Elliott shares his best travel tips

I’ve shared the first interview with Chris Elliott at The Philadelphia Inquirer Travel Show, but I know you’ve been eagerly awaiting more. Everyone needs their Chris Elliott fix!

I’m here to give it to you. In this video, Chris and I discuss how travelers should prepare for a trip. Chris mentions the importance of using a travel agent when picking a destination (I swear I didn’t ask him too!), and we both said packing lightly is travel gospel.

Hit play to see what else we recommended as our “travel dos.”

Don’t miss part three, coming soon!

Tips for how to cruise safely

Any time there’s a travel disaster, the instinctive human response is to avoid that method of travel. This is a process known as cognitive dissonance, where humans have two conflicting viewpoints — we know travel is safe, but we worry because of the most recent disaster.

We wrote about this last year when we put together an infographic titled, “Is it safe to fly this holiday season?” Anyone who’s concerned about taking a cruise because of the explosion of news coverage around the Costa Concordia disaster should really take a second look at that infographic.

The reality is, you’re more likely to die driving your car to work then you are flying or taking a cruise.

Despite the fact that cruises are mostly safe, accidents that sometimes lead to tragic events can happen to anyone at any time. I thought Wendy Perrin’s list of cruise safety tips was excellent, which is what I wrote in the comment I left. I also plan to include her list in the documents we give to all cruise travelers. After you’re finished reading my tips for cruise safety, click over to Wendy’s post to read hers, because I think they’re really helpful.

Cruise safety tip #1: Talk about scenarios with your family. When was the last time you practiced a fire drill at home? Probably not recently. It’s the same idea with cruise safety — it’s better to be prepared before something bad happens. It’s good to know how to find the muster stations, but also talk to your family members about how your family will handle an emergency. If members are separated from each other and an emergency occurs, everyone should head to a previously decided upon muster station and meet up there. Trying to find your entire party before heading to the muster station can waste valuable time.

Cruise safety tip #2: Carry your cell phone. Most of the time, I tell travelers to unplug from their electronics while on vacation to enjoy the once-in-a-lifetime sights around them. But, in the interest of safety, it might be best to keep that cell phone on your person. You can turn it off and keep it in your pocket or backpack, but you’ll have it with you in case of emergencies. Although cell phones don’t get reception while in deep water, the Costa Concordia disaster took place right on the coast of Italy, where it’s possible to get reception.

Cruise safety tip #3: Have portable FM radios. Having your cell phone on hand is important, but it’s also a good idea to carry a small FM radio or walkie-talkie, because cell phones aren’t close enough to cell towers to work in the middle of the ocean. Your family can use them to communicate while on board, and if you need them in an emergency, they’ll be there. Remember to put fresh batteries in them every morning and you’ll be good to go all day.

Cruise safety tip #4: Enjoy your cruise. I’ve said it before and I’ll say it again: You’re more likely to get struck by lightning (about 40 people per year) than be killed on a cruise. So follow procedures, be aware of your surroundings, and then enjoy the vacation you’ve worked hard to take. Don’t spend your entire vacation worrying about what might happen. Instead, take the time to appreciate the wonderful places you’ll see, people you’ll meet, and the experiences you’re having.

Alright, what did I miss in this list? Anything that you would add? Tell me in a comment!

Getaway Dossier: What to know before you go to Turkey

When we introduced our new Taste of Turkey tour last week, there were a lot of things I wanted to tell travelers about Turkey in our press release. Things like, what types of foods are served there? How should you dress? What should you pack? What’s the climate like?

But there’s only so much you can fit into a press announcement.

So I decided to start a series on the blog called Getaway Dossier. Here, I’ll share the information I’ve learned over the years so you can get to know Friendly Planet’s fascinating destinations before you go.

I’ll cover the great places to eat, landmarks to visit, and all the essentials you shouldn’t forget to take with you.

Since Turkey is top of mind, I’ll start there. Here we go!

Weather: Know the seasons. Turkey has the most temperate weather in the spring (April and May) and the fall (September and October). These months are also the busiest tourist seasons. Spring and fall have the least amount of rain and the most comfortable temperatures. In the winter, travelers can take their pick of numerous winter resorts. This is also when you typically find the best travel deals. The country can be quite warm in the summer and travelers should prepare accordingly with sunblock and sunscreen. Overall, it’s a great destination to travel to year round.

Food: Order a cabbage dolma and a doner kebab. A can’t miss Turkish dish is cabbage dolma. It’s a combination of sauteed rice, pine-nuts, currants, spices, and herbs, all tightly wrapped in translucent cabbage leaves. There’s also baklava and many “muhallebis” (pudding shops) with dozens of different types of milk puddings. But my favorite Turkish dish is doner kebabs. They’re made from rotisserie grilled and sliced lamb meat cooked on vertical spits. The edges are shaved off, and the meat is served on a bed of bread, salad, or pilav rice. When you’re in Turkey, you can’t miss these kebabs. They’re a common meal here, and it’s easy to find them in any metropolitan area.


Currency: Lira or euros? The primary currency is the lira, but many stores will post prices in both lira and euros. As with many countries in Europe, Turkey sometimes includes tip on restaurant bills and other services, so check before tipping extra. However, in upscale restaurants, a good practice is to tip 10 percent additional, even if the tip has already been included on the bill. And speaking of tipping, tip porters three million lira and tip tour guides around five to 10 U.S.D.

Landmarks: It’s a grand time at the Grand Bazaar. One of my favorite places in Turkey is the Grand Bazaar. It has over 4,000 shops on 58 covered streets. Any shopper would get lost in the sea of jewelry, rugs, leather goods, tiles, pipes, painted ceramics, and antiques available here, many of which are handmade. Bartering is customary and a good rule of thumb is to initially offer 25 percent of the price you are willing to pay. Most shop keepers are hardworking, honest people but if you do buy an antique, be sure to obtain an official permit to export it.

Don’t forget: Sneaks and sunscreen. Turkey is rich in history and archaeological sites and much of its ancient architecture and cobblestone streets still stand today. While beautiful to experience, this means some walkways can be tricky to navigate. A good pair of walking sneakers or sandals is important for a pleasant sight-seeing experience. Sunscreen and a hat are also great items to bring along, as you will probably spend a decent amount of your time out and about enjoying the history and culture of the country. These are general guidelines for any destination, but are especially important when visiting a country as full of archaeological history as Turkey.

Culture: Modesty is important. Like many European countries, it’s considered respectful to dress modestly when entering a place of religious worship. Women should cover their shoulders and wear modest-length shorts, and everyone should remove their hats and sunglasses inside. In case you’re wearing summer clothes and decide to visit a place of worship while on the go, most will provide a shawl to cover exposed shoulders and legs.

Turkey is a destination for every lover of architecture and history. The country finds its roots in Greek, Roman, and early Christian history. It’s even the site of an epic WWI battle, the Gallipoli Campaign. You’ll notice how it’s Eastern and Western influences mingle in everything you see. Turkey’s language is based in Latin, so English-speakers will have a general understanding of some street signs. However, the tiles of the buildings have a distinguished Eastern influence.

Our Taste of Turkey tour has seven departures leaving from November until March 2012, so there are a lot of opportunities in the future to see what this historic country has to offer. You can visit our website for the full itinerary. And as always, feel free to write to me or call 1-800-555-5765 and speak to our reservations team if you have any questions about booking a trip to Turkey.

Travel precautions for weathering Hurricane Irene

If you’ve turned on a TV at all this past week, or checked your Twitter feed, then you know about the string of natural phenomenons that have been affecting the East Coast. First, a 5.8 magnitude earthquake struck in Virginia and its effects were felt from Georgia to Martha’s Vineyard.

Now, Hurricane Irene is headed for the East Coast, and meteorologists project it will be the worst hurricane to hit the coast in decades. Friendly Planet’s office is based right outside of Philadelphia, and we’re preparing ourselves for potential flooding and strong winds as we speak.

We have six tours leaving from or arriving to Miami, New York, Los Angeles, Houston, and Charlotte this weekend, and have already made arrangements to do our best to avoid significant delays and cancellations for our travelers. Travelers scheduled to depart on Sunday from these airports have been rebooked on earlier flights to avoid losing days of vacation due to the storm.

Travelers returning from destinations to eastern cities have been rerouted to other arrival cities predicted to miss the storm, or they have been rebooked on later flights to arrive a day after the storm. Airlines have waived change fees, and our hotel partners abroad have offered very special extra night rates for our travelers in case they need to arrive a day early or stay a day longer.

As always, our emergency phone is staffed by professionals who will know how to assist passengers who need us, so come what may, we’re ready. As I’ve said before, when it comes to traveling, safety is key, and we’re preparing as much as possible in advance for Friendly Planet customers.

For anyone who is traveling to or from the East Coast this weekend (or ever finds themselves traveling during a natural disaster), there are a few simple things you can do to ensure things go as smoothly as possible.

  • Stay calm. Don’t become overwhelmed as you’re navigating busy crowds and security lines. Staying calm, doing as asked, and going with the flow will help make your travel experience as pleasant as can be under the circumstances.
  • Don’t waste any time. Take action yourself, and don’t depend on someone to come rescue you. If you’re supposed to be leaving for a vacation, find out what’s going on from your travel provider or tour operator. Will there be any change in plans? If you’re trying to come home, do the same. Some states have already declared a State of Emergency due to Hurricane Irene, so be aware of what’s going on in your area. Finally, if you’re in an area that is being evacuated, follow direction and get out. Take precaution and use your best judgment to ensure safety for both you and your family.
  • Keep your cell phone fully charged. Same goes for your tablet, computer or any other device you use to stay connected. If possible, buy a redundant power supply that works like a case for your phone. Most electronics stores offer these handy combination cell phone cases and extra battery supply for less than $50. Having one of these devices will extend your cell phone’s battery life at least 100 percent. If power goes out, or if you’re stuck without ability to recharge, this extra battery power can make all the difference.
  • Have cash. Always have extra cash on hand. Hopefully you’ll never have to dip into your stash, but if you have some extra costs in an emergency, you’ll be covered and won’t feel panicked.
  • Be informed. Stay up to date with what’s going on around you so you can make informed decisions based on the most current information. Use the internet to find out the latest information, or just stay close to the TV monitor in the airport lobby. This may be a great time to carry a small, battery-powered radio. You know, the old fashioned kind that you couldn’t live without before the internet?
  • If you don’t have to travel, stay put. The best way to avoid chaotic airports and jam-packed highways is to forget your plans and stay home. If it’s a business trip that could be postponed for a day or two, or a weekend with friends, think carefully before you put yourself in a messy situation.
    When you’re planning a vacation months in advance, it probably never crosses your mind that the storm of the century will hit the exact day you’re planning to leave. And that’s why so many forgo travel insurance. If you’re one of the people who’s concerned about money wasted on vacations planned for this week, use this as a learning opportunity. Travel insurance is relatively inexpensive and can eliminate your financial stress during an already stressful situation.

    We hope that all our of fellow East Coast travelers are preparing themselves for Irene and will take all precautions this weekend. Be safe, stay dry, and we’ll see you when it’s all over!

    Some Friendly advice for flying the not-so-friendly skies

    You know that Liberty Mutual commercial where a random act of kindness inspires another random act of kindness? The message of that ad popped into my head after reading Chris Elliott’s article about the attitude of our modern day flight attendants.

    In the article, Chris shares stories he’s heard of passengers who’ve had less than sparkling experiences with flight attendants while in the air. Could we improve our relationships at 30,000 feet if everyone was just a little bit nicer to each other?

    As the President of a national tour operator, I’m passionate about delivering the best travel experiences at the best value to my customers. But there are certain things that are unfortunately beyond my control — airlines, for example. Grr. Anytime you bring an airline into the mix, there’s a chance that quality customer service could go by the wayside.

    There’s been a lot of talk about how the travel industry has changed in the past 20 years. Invasive security measures, less accountability from the airlines, never-ending fees, cramped cabin space, and the constant battle with those overhead compartments, just to name a few.

    But what about the flight attendants that Chris calls out in his story? Many say that they’ve become less interested in attending to their frazzled passengers and more concerned with simply keeping rears in seats until the plane lands. Chris asks readers, do flight attendants hate their passengers?

    Personally, I don’t think this is the case. It’s no secret that airlines are cutting costs everywhere, and this likely includes the compensation for their overworked staff. These hard working men and women are probably stuck with longer shifts for less money. Their days are plagued with the same changing schedules, flight delays and cancellations, and disgruntled customers as every passenger waiting in the terminal or crammed in a too-small seat. You know how you feel when your flight is delayed or you’re stuck on the tarmac for an hour. What if that defined every day of your week?

    While this is no excuse to be rude to the paying customer, it gives us some insight to the mindset of flight attendants. It’s possible that what we’ve been reading as rudeness or disinterest isn’t directed at the passengers at all, but is merely a byproduct of the attendants’ unforgiving job.

    Travelling to fantastic, exotic destinations wouldn’t be possible without the work of airline staff whose number one job is to keep us safe. But in my opinion, passengers and airline staff could do a better job of working together to make everyone’s lives easier. The simplest things, such as those random acts of kindness I mentioned, spread virally and can improve the experience of everyone around us when we travel.

    Help a fellow passenger with a heavy carry-on. Clean up after yourself. Be flexible with a family that wants to switch seats to sit together. Respect each other’s space. And understand that a flight attendant can’t get the plane off the ground any faster.

    Doing our part to help flight attendants will likely result in their reciprocation, making our time in the sky more pleasant for everyone. 
    What do you think? Am I defending the indefensible? Would making an effort to be a kinder passenger make a difference? Is this a simple issue of human accountability where everyone shares some blame? Or do flight attendants simply hate their passengers?
    Anyone who knows me knows how frustrated I often get with the airlines. But I personally do not believe that flight attendants deserve all the blame for our bad experiences. Rather, I would look a little closer at their employers.  

    Photographers’ rights and responsibilities: What to remember before snapping that picture

    Some of my fondest memories are of my trips around the world. I love to take myself back to the sights, sounds, and smells of each place I’ve traveled by flipping through my photo albums.

    So when I’m on the go, my camera is never far from my hands. That’s why Chris Elliott’s recent article in Frommer’s caught my eye: “Travel Photography: Don’t Shoot? But It’s a Public Space.”

    Chris discusses the rights of travelers turned photojournalists, and the truth about where we are and aren’t allowed to shoot photos and video.

    In all of the years that I’ve been traveling, I’ve never been asked to put down my camera. But Chris makes a good point that anyone heading off for a trip should remember: It’s important to be respectful if asked not to take photos, especially if you’re asked by a police officer, security guard, or other employee of a tourist site.

    While you might technically have the right to fill your memory card with photos of a given place, is it worth the battle and the risk of ruining your trip? See Chris’ advice for travelers, and then read the simple rules I follow when I get the itch to be a shutterbug. I think they’ve kept me out of trouble all these years.

    1. Don’t be flashy. At some historic sites, using a flash is not permitted because it can damage delicate art. And at sites of religious significance, where people might be praying or otherwise quietly reflecting, constant camera flashes are also just annoying and distracting. Look for posted signs about rules surrounding photography and video before you point and shoot.
    2. Ask nicely. When photographing people in other countries, always ask first unless you are taking photos from a distance. Sometimes people will offer to pose for you, but then don’t be surprised if an extended hand is waiting for a tip!
    3. Consider your surroundings. Some public spaces, especially in countries that aren’t democracies, might be off limits. In such places, I ask my guide or I approach a police officer to ask if I can take a photo. If don’t see anyone to ask, I generally take the picture if it is really worthwhile.
    Have you ever run into trouble when you were documenting a vacation? Do you think you were in the right or in the wrong?
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