The Friendly Planet Blog

Posts Tagged ‘Delta airlines’

Why Delta rejected SCOTTEVEST ad

Scott Jordan, CEO and founder of SCOTTEVEST Travel Clothing, has gotten a lot of attention this past week. In case you missed it, Delta Air Lines rejected an in-flight SCOTTEVEST ad that showed passengers a way to “avoid extra baggage fees,” as the ad reads. Here’s Scott’s official statement on Delta’s decision for more background.

After we spoke to Scott in a podcast two weeks ago, I fell in love with SCOTTEVEST clothing, which go a long way in solving a very common problem for travelers — carrying less bags!

When I discovered that the trademark vest could eliminate a carry-on bag, I was thrilled because I normally lug a large tote bag with my purse onto the plane so I can have with me all the things I need.

But I’m not surprised that Delta rejected the SCOTTEVEST ad. Dear friends, in my humble opinion, the airlines want you to over pack because the fees they charge obviously boost profits. I find it amazing that consumers who rely on air travel on a regular basis haven’t launched a major protest on precisely this subject.

Delta should be ashamed to reject an ad for a product that reduces the amount of bags on flight. Less luggage would help reduce cost and save fuel. But there in lies the rub. Fuel is a key way airlines drive up ticket prices. Just check out the fuel surcharge you pay on every single ticket.

I can tell you that in some cases, $300 to $500 and even more, is added by carriers for fuel. They claim they need these surcharges to pay for the higher fuel prices of today. But at the same time, they reject advertising an article of clothing that would actually save fuel costs. Hard to understand, don’t you agree?

The list of fees like this is growing all the time. Have you had to pay for an aisle seat yet? Have you had to pay for a seat that is in the front rather than toward the back of the plane? There is no limit to these fees, because the airlines have enormous leverage and operate with near impunity.

Thus, we are absolutely unprotected, as consumers, from this very big, unfriendly industry. Airlines notwithstanding, consumers do have a limit to their patience. When that limit is reached, I will be glad to carry a poster and stand at the front of the anti-fee parade!

In the meantime, I can assure you that SCOTTEVEST and any other consumer product that can help a traveler save money and travel more comfortably will be at the top of my recommendation list.

Drunk Delta pilot: What this teaches the public about flying

By now you’ve probably heard about the Delta pilot who was arrested for allegedly being drunk before takeoff. The 52-year-old pilot from Woodbury, N.J. was about to fly a plane from Amsterdam to New Jersey. But fortunately his condition was discovered thanks to an anonymous tip, and he never flew the plane.

The poor judgment of the pilot, whose name has not been released, has garnered a lot of media attention. It’s also brought up many airline safety questions. And in this case, I think that Delta’s airline safety system worked.

Let me explain. I’m not making excuses for this pilot or condoning his behavior. Had he flown that plane, the consequences obviously could have been catastrophic. But in the end, the anonymous tip saved the day avoiding any potential disaster.

We don’t know who reported him, and any guess as to the identity of the tipster is speculation, but I will say this. In general, there’s something wonderful about flight crews on international flights, which is what this Delta pilot was flying.

It’s evident from every aspect of the in-flight experience that these flight crews do their jobs and do them well. I travel a lot and can attest to this personally. That’s not to say that the ticket agent who checks you in is going to smile and treat you warmly, or that every flight attendant is going to go above and beyond. But mostly, I’ve encountered a consistently high standard of performance in the air.

The fact that someone noticed this Delta pilot wasn’t in flying condition reinforces my belief about international flight crews. Someone was looking out for the safety of others and took the right actions to have the pilot removed from the flight.

While I’m sure the media will ultimately identify both the pilot and the tipster, I would risk venturing a bet that the anonymous tipster was a member of that Delta flight crew. He or she looked beyond camaraderie and personal factors to protect the passengers and the plane.

The flying public shouldn’t go into a frenzy or fear flying because of this incident. Rather, travelers can feel very confident that there are professional people who are watching to make sure air travel remains as safe as possible. And this incident exemplifies the point quite poignantly.

What do you think about the allegedly drunk pilot being arrested? Despite having been anonymously outed, do you still worry about safety and pilot competency while traveling on international flights? Leave your thoughts in a comment on this post.