The Friendly Planet Blog

Get To Know Us: Cuba Tour Managers

Part tour-guide, part problem-solver and 100% friend: our Tour Managers are destination experts and there for our passengers every step of the way, helping to make your tour as safe and fulfilling as possible! Whether to color in your destination with fun first-hand stories or recommend the best restaurant for a night out (and the best way to get there!) it’s no wonder when our passengers return home, one of the first things they rave about is their Tour Manager. We’re fortunate to have a team of Tour Managers who are passionate about our tours to Cuba and can’t wait to share their experiences and expertise with you! Meet Terri, Frank, Tracy and Gary.

Terri Ross

Terri Ross

Where do you call home? New Mexico

How long have you been leading tours to Cuba with Friendly Planet?  3 years

What are some of your favorite Cuban experiences? Whether it’s seeing the joy radiating from the face of a passenger when she was given a student painting at the art school we were visiting or helping my group members bargain for handmade linens to take home as gifts for family and friends — my favorite experiences always seem to revolve around helping travelers experience the real Cuba.

What’s one of the most interesting things to happen on one of your tours? I once helped a passenger propose to his girlfriend! Seeing her tearful happiness as she accepted was so moving.

Interesting Tidbit: I was actually in Havana the day Fidel Castro died!

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Havana’s Malecón, a stunning Sea Wall

We think experiencing the authentic side of Cuba is a bucket list item every traveler should check off! That’s why, as one of the first US tour companies to have been awarded a People-to-People license for Cuba travel, we’ve worked hard to send thousands of American travelers to Cuba to participate in unique, inspiring, and affordable encounters with the Cuban people. Recently, we asked one of our fabulous Cuba Tour Managers, Gary White, to tell us about one iconic Havana landmark that really immerses you in the ‘authentic’ Cuba.

Sunset at the Sea Wall ©Ashu Mathura/Flickr

For decades, as a forbidden country to US citizens, Cuba was only in our imaginations. We had seen pictures of 1950s classic American cars plying down the dark streets of a crumbling Havana, or of an enthusiastic Fidel Castro gesturing to the masses as military trucks pulling missiles passed in review. And, of course, the island was riddled with aged women who enjoyed oversized cigars tilting down from one side of their mouths.

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#FriendlyFiles: 5 Favorite Experiences in Havana

Recently Katie, Friendly Planet’s Cuba Program Coordinator, traveled to one of our hottest destinations: Havana, Cuba! Check out her top five favorite moments included on our Authentic Havana tour!

Muraleando Photo by Dan Lundberg

1 Muraleando

You can’t miss the building of Muraleando; its mural/mosaic artwork stretches out into the streets, extending its impact to anyone who passes by! Muraleando, literally meaning ‘mural-making’, was started by local artists Manuel Diaz Baldrich and Ernesto Quirch Paz with the intention of giving at-risk youth motivation to improve themselves and their community. Their workshop, originally an abandoned and rusty water tower, has become a beautiful public space through the collaborative creativity! Read more…

7 things that might surprise you about Cuba

© Jeremy Woodhouse, pixelchrome.com

I’ve traveled to many places around the world and have had incredible cultural experiences, but one place that always ranks in my top five is Cuba. I’ve made several trips to Cuba since I first started going in 2011, and I find it remarkable in so many ways in spite of, and because of, the U.S. embargo, which has essentially frozen its ability to do business with most parts of the world. So Cuba has adapted, beautifully, in ways that you’d never expect. Here’s what I’ve observed:

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