We recently relaunched our Taj Mahal Express tour with a significant discount and more features. I wanted to share with you what one of the first travelers to go on the tour just told me. You know we could send you marketing literature until the cows come home. But when I’m buying something, nothing has more value to me than what other people say. And I believe nothing has more value to you, the traveler, than what our customers say.
“My husband George and I returned last Tuesday from the Taj Mahal Express (03/15/10 to 03/23/10) and we could not be more pleased with the outcome of the trip! Every aspect of the tour FAR EXCEEDED OUR EXPECTATIONS!
The itinerary went so smoothly from start to finish. The hotels were excellent, the food was great, and the sightseeing package could not have been better! Now let me sing the praises of our tour guide- Ravi Shanker Tiwari. There are not enough positive adjectives in the English language to describe the exemplary treatment our group received from Ravi, but I will try.
Ravi is extremely intelligent, knowledgeable in all aspects of his job, super organized, warm & witty, and relates well to all types of individuals. He was with us 24/7 and we felt like we were with a family member. Ravi went ABOVE AND FAR BEYOND the call of duty to ensure we had the best possible experience and he succeeded in spades.
Examples of this were extra side trips that were not included and spending every one of his own free evenings with the group so that we could experience different dining and social experiences that we would not have been able to on our own. George and I have traveled all over the world, and have never had such a great experience with a tour coordinator. I’ll also add that the bus driver and helper were also top notch.
Please make sure a copy of this email goes to the President of Friendly Planet, as well as a copy to Ravi’s supervisor. We have already recommended Friendly Planet to friends/family and will continue to do so. We will definitely be using your services for future trips (I just wish we could have Ravi as our tour coordinator everywhere in the world!)
Again, thank you for a utterly memorable adventure to India!”
Thanks Nancy! Your e-mail made me smile ear to ear. Your experience is what we’re in business for.