Friendly Planet Blog

Customer Testimonial: Coordinating care abroad

Here at Friendly Planet Travel, we work with groups of all shapes, sizes, and causes. And one group in particular that we’ll be focusing on in the weeks to come is religious groups.
There are a number of Friendly Planet Travel tours that cater specifically to religious pilgrimages, excursions, and fundraising trips, such as our Classic Israel – Land of the Bible tour. Our decades spent working with different groups of all faiths has given us the experience to know and understand the interests, sensitivities, and even diets of different religions.
But I’ll expand more on that soon. Because besides giving us our strong religious knowledge, our 30 years of experience has also made us experts in reacting to an emergency. Now, I’m not saying that emergencies happen often, but when they do, we know how to handle it. As I said in one of our previous customer testimonials, when you’re abroad, anything from someone getting sick on the trip, to losing a wallet or passport, to a snafu in the itinerary, could turn into an emergency. And if it does, rest assured that we are going to take care of you.
We recently received a testimonial from a Friendly Planet Travel vacationer who was on a religious group tour with his pastor in Israel, when something no one had planned for happened: He broke his ankle. Here’s what he had to say about that experience, (as always, unedited).
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Excellent trip. Over two years ago I went with a pastor and his wife on a Friendly Planet tour of Israel. About half way through the tour, I fell and broke my ankle. Friendly Planet and their associates really went out of their way to take care of me and to coordinate my care in Israel and to orchestrate my trip home. I highly recommend taking any tour arranged by Friendly Planet and, also, purchasing the very reasonable trip insurance.
– Gene Haury, Simi Valley, CA

If Gene broke his ankle and still calls his Classic Israel vacation an “excellent trip,” then I’d say we did our jobs well!

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About Peggy

Peggy Goldman is a specialty tour operator and travel expert, who owns and operates Friendly Planet Travel, a full-service company that specializes in tour packages to exotic worldwide destinations at affordable prices.   More about Peggy

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