We love when our travelers give us feedback on their Friendly Planet Travel experiences. We want to know what we’re doing right, so we can do it better. And if we’re doing anything wrong, we want to make it right.
Our travelers are a vocal bunch. They’re always willing to dish on their trips. We have testimonials flowing in literally every day. Now that we have a blog, we figure this is a great place to share our customers’ unedited, unsolicited testimonials.
To kick this off, here’s a letter we received last week from a Friendly Planeteer who experienced our Italian Treasures trip this past fall.
Again, this is the actual letter in its entirety, without any editing on our part:
“My mother and I along with 2 of our friends were part of the Italian Treasures tour from October 28-November 7. The trip was wonderful and we are very pleased that we chose Friendly Planet as our tour provider. Our tour director, Flavio Nicoletti, was top-notch in every way. He was professional, knowledgeable, friendly and fun-loving. He went out of his way on many occasions to ensure that our group had the best possible experience. He arranged wonderful excursions, including an evening at a Tuscan Farmstead which my travelmates and I will always remember as a highlight of our trip. I co-host a radio Morning Show in North Carolina. During the trip I called into the show to report on the trip. Flavio even agreed to join me during the call and go on the air with us! He did a great job! My friends and I now feel that we have a friend in Rome. We are so thankful to Flavio and to Friendly Planet for making our once-in-a-lifetime trip so special and memorable.
Tamera Rumfelt, Kernersville, NC”
Tamera Rumfelt with her Friendly Planet Travel guide. For more photos of Tamera’s Italian Treasure trip, have a look at our Flickr page.
Do you have a Friendly Planet Travel tale to tell? Feel free to post it here, or send it to me.